Privacypolicy.

Information we collect

We collect the details you provide directly: your name, company, email address, telephone number, property details and any message you send us.

We also receive limited technical information from your browser, such as device type and pages visited, used to keep the site working correctly.

How we use it

Your details are used to respond to your enquiry, arrange a survey, and issue the resulting report. We do not sell your information or use it for unrelated marketing.

Keeping your information

We retain enquiry and survey records for as long as needed to deliver the service and to meet legal and insurance obligations, then delete them.

Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us by email and we will respond.

If you are not satisfied with our response, you can raise a complaint with the Information Commissioner's Office.